A friend of mine in GA, near Atlanta, has a son with a rare blood disorder among other developmental handicaps. He's on medication daily. She got his meds from the local CVS and noticed that some of the pills didn't look like what he had been taking.
So she called the store. The guy that answered says, casually, "oh yeah, we knew they got mixed up. Just bring it in and we'll get you the right kind" ... ?!?!?!?
He made no effort to call her and inform her that her son was not taking the medication he should be on. The kind the switched with was not harmful, thank god! But it could have been and they were so lax about it.
She went back and they gave her the next three bottles free and a $20 CVS gift card.
The fact is that there will always be mistakes made. There will always be people hurt by those mistakes. This country has gotten way too quick to ask for extremely large amounts of money just because something happens. Every "tragedy" leads to bigger and bigger payouts and the people that got paid off before are then wanting more money because someone else got more. Where does it stop?
The people who were killed in the 9/11 attacks, tragic as it is; their family members have gotten millions of dollars for their suffering.
The military members who have been sent to war because of that and subsequently died have gotten between $250,000 and $400,000.
One isolated incident deserves more than the brave people who go and try to defend our country?
Maybe my view is tainted on this subject, but I can't help but see all those people standing around with their hands out expecting other people to literally pay for their mistakes as lazy and selfish.